FAQs


How do I book a grazing table?

Go to "Contact Us" and send us the needed details such as the event date and time, number of guests and venue and our team will respond to you within 48hours. 

 

How do I order charcuterie boxes/caviar pies? 

1. Click on the item(s) you want to purchase and add it to your cart.

2. You may leave special instructions i.e. allergens, multiple deliveries, etc.

3. Check which delivery date you'd like to have (we are closed on Mondays and Tuesdays).

4. Click check out and fill out all necessary details!

Can I personalize my order?

Yes, you may! Just click on which charcuterie box you'd like to purchase and leave us a message before you hit the "check out" button. 

Do you accept bulk orders? (20 and above)

Yes, we do! Just go to our "Contact Us" page and leave your request using the format. We'll get back to you through email within 24 hours. 

How do I pay?

You can select a payment method once you checkout and the payment instructions will appear during the order summary. Additionally, we will send an email confirmation that will include the instructions once again.

Do you issue Official Receipts?

Yes, we do! You just need to provide us the details of the O.R. such as Address, TIN, and "Sold to". If you would like for us to deliver it, do let us know when and where should we deliver it to.

Do you deliver? What are your delivery rates?

We deliver within Metro Manila, Cavite, Rizal, and Laguna. 

These are delivery rates by motorcycle, and we will book through 3rd party couriers. Please let us know if you want your orders to be delivered by car so we can calculate the rate.

 Metro Manila Cavite Rizal Laguna
Merville Park - P30

Bacoor / Imus - P270

Cainta / Antipolo / Rizal - P250

Binan / San Pedro / Sta Rosa - P270

Paranaque / Pasay - P140

Dasmarinas - P320

 

Makati / Taguig - P150

Pateros / Manila - P180

Mandaluyong / Pasig / San Juan/  - P180

Alabang / Muntinlupa / Las Pinas  - P180

Rest of Quezon City - P230

Malabon / Fairview / Marikina / Novaliches - P280

Caloocan / Valenzuela / Navotas - P350


Where are you located? 
 

We're located inside Merville Park subdivision in Paranaque.

Can we pick-up our order(s)?

Yes, you can! Just select the "pick-up" option at your cart before proceeding to check out. Please ensure to book a courier with an insulated bag and the recipient's name should be the same booking name to avoid confusion during pick-up. 

What is your standard delivery and pick-up time?

Our standard delivery and pick-up times are between 11AM - 5PM. You may check the calendar availability before check-out. For special delivery/pick-up requests, don't hesitate to mention it before submitting your order so our team can check and get back to you if we can accommodate.

 

What is the shelf life of your products?

Our charcuterie boxes are highly perishable. Please ensure proper storage is done for food safety by refrigerating it once received and consuming it within 12-24 hours. For leftovers, keep it in an air-tight container. Once there is an unpleasant smell, please dispose immediately. 

For our caviar pies, they can last up to 3-5 days in your chiller. Please serve ice cold and use a plastic/Mother-of-Pearl spoon when serving to experience its full flavors! 

 Do you accept refunds? 

We do not accept refunds once payment is made.

Do you have more questions? 

Leave your message at our "Contact Us" page or email us at charcuterieboxmnl@gmail.com.

IG & FB | @charcuterieboxmnl